Hope School is an outstanding special school for pupils aged 5–11 with Social, Emotional and Mental Health (SEMH) needs. We are proud of our non-exclusion policy—no child is ever excluded from Hope School. Many of our pupils have experienced multiple school placements before arriving with us, and we are committed to providing them with the stability, safety, and consistency they need to thrive.
Our approach is holistic, attachment-aware, and trauma-informed, shaped by strong links to the HEARTs project and current research into child development and emotional wellbeing. We recognise that challenging behaviour is often a communication of unmet need. Rather than relying on traditional behaviour management techniques, we focus on developing intrinsic motivation and building trusting relationships.
We work in close partnership with parents and carers, offering regular training and support to help them understand and respond to their child’s needs. As a school we can act as a safe base, where children begin to develop trust in adults and confidence in themselves.
Staff wellbeing is at the heart of our culture. We provide monthly external supervision, an open-door leadership team, and ongoing professional development. This commitment ensures our team is supported and resilient, so they can continue to make a difference in the lives of the children and families we serve.
The role is a term-time Administration Assistant position supporting the day-to-day running of School's satellite provision.
The post works closely with the School Business & Operations Manager, administrative team, premises staff, parents, pupils, and the host school to ensure efficient school operations.
The successful candidate will help ensure the smooth operation of the satellite provision while maintaining high standards of communication, organisation, and safeguarding.
Interested applicants should be aware the satellite provision is based in L24 and will open in September.
Main Responsibilities:
* Act as the first point of contact for visitors, parents, and telephone enquiries, providing a professional and welcoming reception service.
* Manage pupil transport arrangements
* Support attendance monitoring
* Maintain pupil records using schools MIS
* Liaise with host school and organise pupil meals
* Provide first aid and welfare support
Key Skills and Qualities:
trong organisational and administrative skills.
Good communication and customer service abilities.
Ability to build positive relationships with staff, pupils, parents, and external agencies.
Confidence using IT systems and maintaining accurate records.
Team-working skills and willingness to collaborate across the school community.
Commitment to professional development and safeguarding responsibilities.
Hope School is happy to offer the opportunity for applicants to visit school or arrange a call to discuss the role. Please contact Mrs Helen Stewart on 0151 363 3130 to arrange a visit to have a chat.
The following application documents are downloadable from the advert page on the School Improvement Liverpool website and school website: Job description / Person Specification / Application form / Equal Opportunities Monitoring Form.
Applications are by Liverpool LA Standardised Application form and will be managed electronically. Applicants should not submit CVs in lieu of the application form as these will not be considered.
The application form must be fully completed and legible and must be accompanied by the Equal Opportunities Monitoring form – both downloadable as above. The supporting statement should be no more than 2 A4 pages (font size 11 minimum) and should be clear, concise and related to the post and setting applied for, paying attention to the Person Specification.
Completed application forms and monitoring forms should be emailed to Helen Stewart, School Business Manager.
